CMCA Recertification

Recertification – The October 1, 2012 recertification due date is fast approaching. Are you due for recertification? Check your recertification date online. This spring, NBC-CAM launched the online recertification process. Please recertify online by following these simple steps:

Note: Have your 16 hours of continuing education proof handy because we’ll be asking you to enter it into the continuing education worksheet. If you have an active AMS, PCAM, NAHC-RCM, FL CAM or NV CAM, grab your ID because we will be asking for the number.

1. Copy and paste this link into your internet browser:

2. Use your email address to log-in. For your convenience, we have synchronized your log-in and password with the site.

  • If you forgot your password, click the “Forgot your password” link to create a new one.
  • If you’ve never signed online, your password is your last name with the first letter capitalized.

3. Get started! Watch the progress bar at the top.

Annual Service Fee – The $105.00 CMCA annual service fee invoices will be mailed out within the next week. Now you can pay online by following these simple steps:

1. Copy and paste this link into your internet browser:

2. Use your email address to log-in. For your convenience, we have synchronized your log-in and password with the site.

  • If you forgot your password, click the “Forgot your password” link to create a new one.
  • If you’ve never signed online, your password is your last name with the first letter capitalized.

3. Select the Annual Service Fee item and add it to your cart.

4. Complete the payment process and print your receipt.

Continuing EducationAre you in need of continuing education? To recertify and retain the CMCA, you must obtain 16 hours of continuing education every two years. NBC-CAM has a long list of pre-approved course providers, including CAI. CAI has many on-demand webinars that you can access online. Check out some of the webinar titles below:

  • Happiness: A Key Component of Effective Leadership
  • Making the Perfect Match
  • Energy Performance in Multifamily Communities
  • What’s Going on Around the World
  • Ways to Drive Satisfaction
  • Changing the Industry Paradigm
  • Spotlight on Grassroots: Advocacy in a Hostile Climate
  • Normalcy is Overrated
  • Hack Attack: Protecting Your Data from Threats
  • Risky Business: Legal Safeguards for Managers
  • Going for Broke: Bankruptcy Rights and Remedies
  • Safely Social: Legal Issues of Social Media for Associations
  • Mobile Revolution: Technology Tools
  • Selective Service: Hiring Qualified Contractors
  • Best Practices for Worst Cases: Planning and Recovery
  • Man vs. Beast: Managing Wildlife Challenges
  • Aging Owners: A Demographic Dilemma
  • Culture Club: Diversity in Association Management
  • Out of Order: Preventing Disruptive Behavior
  • Pool Rules: Meeting New ADA Standards
  • Staying Solvent: Fiscal Management in Tough Times
  • Fair Value: Property and Casualty Insurance
  • Insurance Essentials: Protecting Directors and Officers
  • The Educated Business Partner Course, Module 1
  • Beat the Clock: Marathon Meetings No More
  • Watch Out!: Crime Prevention Done Right
  • Finance Your Future: Intelligent Reserve Fund Strategies

Community Association Management SmartBrief

I am pleased to announce that NBC-CAM has partnered with SmartBrief to launch Community Association Management SmartBrief, a free, weekly e-mail newsbrief specifically designed for community association managers.

This complimentary resource is aimed at bringing you a quick, two-minute read that will help you keep up-to-date with the latest news and trends in our profession. SmartBrief will provide short summaries of the news articles that will be of interest to you as a community association manager.  We know it will save you time, keep you informed and add to your success. I hope you will subscribe.

Over the next few weeks, we will send you several issues of Community Association Management SmartBrief in the hopes that you will activate your free subscription.  You can also sign up here.



One of articles in last week’s SmartBrief that I found particularly useful was about a Microsoft Outlook feature to organize my unruly inbox.  I can’t always deal with e-mails as soon as they hit my inbox which is why I started using the “Delay Delivery” option.  Now I can specify when I want my messages to arrive.  If you don’t use Outlook, don’t worry – there are other providers of the same feature.  You can read the entire article at CBS MoneyWatch.

U.S. Community Association Data

As you know, community associations have become increasingly popular because they help protect home values and help meet increased demand for privatization of services as public officials off-load services that were traditionally provided by government, e.g., trash pickup, snow removal, landscaping, street lighting and street and sidewalk maintenance.  Below are the most recent industry statistics.

Estimated number of association-governed communities and individual housing units and residents within those communities:



Housing Units





2.1 million



3.6 million

9.6 million



11.6 million

29.6 million



17.8 million

45.2 million



19.2 million

48.0 million



20.8 million

51.8 million



23.1 million

57.0 million



24.1 million

59.5 million



24.8 million

62.0 million



25.1 million

62.3 million

Association-governed communities include homeowners associations, condominiums, cooperatives and other planned communities. Homeowners associations and other planned communities currently account for 52-55% of the totals above, condominiums for 38-42% and cooperatives for 5-7%.

Estimated number of community association managers:  60,000.

Estimated number of community association management companies: 10,000.

Almost two million people serve on community association governing boards, with almost 400,000 more involved as committee members. Assuming the typical board or committee member spends just one hour a week on association business—and for most it’s much more than that—these volunteer leaders dedicate more than 110 million hours of service to their communities every year. Combined, the estimated value of these community association governance services is about $450 million.

An estimated four out of five housing starts since 2000 have been in association-governed communities, including condominiums converted from existing rental units.

The value of the homes in all community associations is estimated at $4 trillion, approximately 20 percent of the value of allU.S.residential real estate.

Estimated annual operating revenue for U.S. community associations is close to $40 billion. Community and condominium association boards also maintain investment accounts of more than $35 billion for the long-term maintenance and replacement of common property, e.g., roads, swimming pools, structures and elevators.

The estimates provided above for associations are derived from U.S. Census publications, the American Housing Survey, IRS Statistics of Income Reports, consultation with CAI professional members and state-specific data from California and Florida and related trade organizations.

Check Out the CMCA Corner Blog!


Hi, I’m Dawn Bauman, executive director of the National Board of Certification for Community Association Managers.  Yes, it’s a mouthful. Please call us NBC-CAM.

A word about the CMCA:  We’re the only worldwide recognized certification for community association managers.  For the past 15 years, nearly 12,000 professional managers – or those who want to practice with more professionalism – have earned the CMCA. It’s a matter of:

  • Coursework in accounting, collections, contracting, ethics, facilities maintenance, finance, governance, insurance and risk management and the law.
  • Passing a rigorous examination.
  • Adherence to a code of professional ethics and continuing education in the field.

CMCA Corner is a blog devoted to helping CMCAs like you share stories, get information, find ideas, get to know each other and see the lighter side of your work.  Please start a new post or comment on another post; that’s how we will make this community successful.

I will cover topics related to all areas of community association management, governance, leadership and current events.  What’s more, I’ll introduce you to your fellow CMCAs, so you can see how the field attracts smart, hardworking good people.  It’s amazing to me that despite the job pressures, CMCAs are some of the warmest, sanest and most level-headed people I know. You’ll find out what your colleagues like to do for fun, and their favorite parts of their jobs.

I’m not a manager, but I work with respected professionals across the field. I know we can count on them to share their wisdom in this blog, too.

How to Follow CMCA Corner

Check back regularly for new will be updated regularly with newsworthy stories, ideas from community association managers and information about the industry.  Post a comment or share a story.  Your experience and thoughts will make this community successful.

Add to your Favorites or Bookmarks.  Add to your internet browser favorites by clicking on the star icon or adding a bookmark.  Drag the tab into your browser’s toolbar for one-click access to the blog.

Add to your RSS feed.  Adding the blog to your RSS feed will allow you to easily stay informed by retrieving the latest content.  Click on the orange RSS iconto add to your feed reader.  Or click on the RSS- Posts or RSS – Comments links to add to your feed reader.  Go here to create your own RSS feed.  Click subscribe and enter to stay connected.

Have the posts sent to your email.  Type in your email address at the left to receive notifications of new posts by e-mail.

Stay connected by liking us on Facebook or Joining our LinkedIN Group.  Click the Facebook link on the left to check out our Facebook page and LinkedIN Group!  You can submit photos and stories about community association management to our wall.


‘Tis the season! Our gift to you!

NBC-CAM would like to recognize your achievement of obtaining and maintaining the Certified Manager of Community Associations (CMCA®) credential by offering you a complimentary, customized CMCA padfolio.

The padfolio comes complete with:
*   CMCA logo
*   CMCA stationary
*   Interior pockets
*   Interior organizer
*   Zippered closure
*   Pen holder

Promote the CMCA while staying organized in the office, at meetings and in your community with the CMCA padfolio!

NBC-CAM would also like to offer you the opportunity to promote the CMCA credential in your office and associations with newly created brochures. The brochure describes why CMCAs, like you, are the key to protecting a homeowner’s most valuable asset. Place these complimentary brochures and holder in your lobby or association common areas.

If you are interested in receiving the CMCA padfolio or brochure, please e-mail with your name and shipping address.