11 Public Speaking Tips From the Best TED Talks Speakers

by Geoffrey James – @Sales_Source

Tip Number 1: Use self-deprecating humor to lower barriers.

By puncturing your own balloon, he makes everyone feel more comfortable and more sympathetic to what he has to say.

Tip Number 2: Tie your experience to the shared experience.

Relate your personal experience at the conference to that of the attendees. It helps humanize you and bring you into the community of the audience.

Tip Number 3: Get the audience to take an immediate action.

The point of all public speaking is to convince the audience to make a decision, which means convincing them to move (conceptually) from wherever they are to where you want them to be. Getting the audience to do something physical gives you that momentum.

Tip Number 4: Create a sense of suspense.

If you give the audience something to look forward to in your speech, they will be more likely to pay attention lest they miss the promised nugget of wisdom.

Tip Number 5: Express passion for your subject matter.

The passion you feel for your material will shine through in your demeanor. Be energetic and focused, and that energy will give a boost to the audience.

Tip Number 6: Set appropriate expectations.

Deconstruct the preconceptions of the audience while simultaneously focusing their attention on what they can potentially learn from him.

Tip Number 7: Begin with a relevant anecdote.

Stories have power because human beings are genetically programmed to arrange thoughts into narratives. Choose an anecdote that is relevant to both yourself and your message.

Tip Number 8: Use body language to signal a segue.

Change your expression and stance to communicate to the audience that the topics are changing tone. These visual cues help the audience make sense of the material, much like punctuation in a sentence.

Tip Number 9: Start with a startling fact or statistic.

Startling facts grab the attention of both sides of the brain. The neurons in your left brain signal “Yay, here’s a fact to remember!” while the neurons in your right brain signal “wow, that’s really weird!”

Tip Number 10: Use visually arresting graphics.

Choose graphics that successfully convey information and also emotionally stimulate and you can completely capture the imagination and interest of the audience.

Tip Number 11: Simplify, simplify, simplify.

Harder said than done, but simplify without being simplistic. Work on reducing complex ideas into easily understood chunks of content.



Leadership Traits That Span the Generation Gap

Marcel Schwantes for inc.com

While there are countless ways to provide exceptional leadership in whatever role you’re in, the best leaders cannot do it without consistently acting on these four things.

They envision the future and get others to do the same.

Inspiration in its most authentic form appeals on an emotional level. A true and honest servant leader will put great importance on their tribe and inspire each person to see the vision like they do.

They take initiative and act.

The best leaders won’t sit on decisions waiting for urgency to come knocking. They take risks and create urgency with intent and purpose, driving the bus closer toward the mission. They are driven and want results, but not at the expense of their people.

They clarify goals and expectations.

Great leaders provide leadership by communicating consistently about where the bus is headed. One of the top five reasons, according to a Gallup research study, that employees are disengaged and companies have high turnover is because of a lack of clear goals and expectations.

They communicate with their mouths and ears.

Intentionally spend time with your tribe members to learn more about them and to discover their strengths and interests. You do so by listening intently, and in doing so you may also identify opportunities where they could contribute more to other projects. The best form of communication is still done the old-fashion way: through one-on-one meetings.

CMCA Recertification

CMCA recertification 30-day reminder notices have already been sent out to individuals with an October 1st, 2016, recertification date. Annual service fee invoices were also sent. You can find out more information online at https://www.camicb.org/recertification or by contacting our Recertification Associate, Christian Lesnek, at clesnek@camicb.org. Over 16,000 community association managers have been certified worldwide, making a career-long commitment to professionalism in the field of community association management.

Check the Directory to see if you need to recertify: https://www.camicb.org/find-a-cmca


CMCA Job Analysis Survey

An invitation to participate in a new CMCA Job Analysis Survey was recently forwarded to a broad range of individuals active in the professional community association management field.   The Job Analysis Survey, conducted about every five years, asks survey respondents to evaluate the importance of a broad range of tasks and knowledge areas important to the successful job performance of a working professional community association manager.  The results of the survey are used to build the CMCA examination blueprint, assuring that the exam reflects the current job responsibilities of a professional manager.  The survey results help assure that the CMCA examination is testing what it should be testing.

Invitations to participate in the survey were forwarded earlier this summer from Human Resources Research Organization (HumRRO), CAMICB’s test development partner.  The survey is scheduled to close in mid-September.  If you have received a survey invitation your participation in the survey is strongly encouraged: a strong Job Analysis Survey is key to maintaining the strength and integrity of the CMCA examination.   Active CMCAs who complete the Job Analysis Survey will receive two hours of continuing education credit toward CMCA recertification.

Need a Simple Calendar Trick?

By Caroline Liu

The Simple Calendar Trick That Made My Life So Much More Manageable:

If you’ve ever had a crazy busy week and wished you could just slow down and give yourself a break, then you understand. So, how did I pull it all off? The answer is simple: I had an on-off switch for when things got too overwhelming. And I call it the “optional” calendar. Put anything that isn’t mandatory on this calendar. These are events that, ideally, I’ll be able to fit in, but they’re the first to go when I’m feeling stressed.

It doesn’t require anything to turn it on and off, and the relief you’ll experience when you realize all of the things you don’t have to do is awesome. On the other hand, if you suddenly find yourself looking for something to do, it may be as easy as seeing what your optional options are. Much easier than coming up with something on the fly when your afternoon unexpectedly opens up!

Prepare Your HOA For Fall

From FristService Residential

Here are a few maintenance tips to keep your building or community at its autumn best.


Fall is the perfect time to spray for bugs and weeds, and to plant annuals in your landscaping beds. Also be sure to check your equipment, including your watering clocks and your irrigation system to make sure they’re in tip-top shape. And don’t forget to remove all of the hoses from hose bibs, and clear away fallen leaves from bushes and drainage areas!

Pool and Spapool_0

Check your motors and pumps and clean replace the filters. It’s also a good time to take a look at the piping to see if you have any leaks or corrosion. Don’t forget to clean all the filter baskets and grease the pump motor and bearings.


Now that the days are growing shorter, it’s a good time to check for bad bulbs and any broken lighting fixtures. You may opt to do a full LED conversion – a win-win for both reducing your energy costs and protecting the environment!

Seasonal Décor

If you’re planning to decorate deciduous trees, be absolutely certain that they’re trimmed back before lighting to reduce fire hazards!

Tips for Being Productive at Work When You’re Running on No Sleep

From The Muse

Step 1: Proofread Everything

When I say everything, I mean everything. That includes obvious things like reading the body of an email aloud before you hit send. Keeping your emails polished gives off the impression that you still have it together, and have enough resources to communicate effectively. No one will know if you spend an extra five minutes on everything you write, but they will notice if you skip this step.

Step 2: Only Write Things You’d Make Public

Before I hit send, I also double check the “to” field. Have you ever accidentally sent an email to the person you’re talk about instead of the intended recipient? Well, situations like this are all the more likely when you’re exhausted. Since you’re not at the top of your game, make sure absolutely everything you say reflects the best of you.

Step 3: Allow for Response Time

Speaking of not being at your best, there’s a higher likelihood your initial take on things won’t be your final take. Give everything some time to process and sink in. You’ll seem just as on top of things as ever as opposed to reacting to things.

Step 4: Save Tough Tasks for When You’re Better Rested

Give yourself a few minutes to think on whatever idea was stumping you earlier that day.


Your Brain Processes 720 Possibilities At Once – Except When You’re Stressed

Brady Wilson for inc.comvacastress_intro

When you’re stressed, your creative, nuanced, higher-order thinking disappears. But you can return to 720 possibilities by restoring your higher-order thinking in a matter of seconds. Here are tips to practice.

Tap into gratitude.

Psychologists say that focusing on your “gratitude anchor” releases a cascade of potent feel-good hormones that flush out stress chemicals, giving you back your smarts.


Name your state.

When are you experiencing significant internal tension and anxiety, you can reduce stress by up to 50 percent by noticing and naming your state. When you name your state, you reduce the stress load and give yourself access to your social smarts.


Take three deep breaths.

When you making your breathing slow and deep, this signal to your limbic system that you are no longer in threat. When nothing is in your way, you’re tapping into all your latent capabilities. You’re equal to the task, functioning at your full ability to perform.”

Be an Effective and Trustworthy Leader

For inc.com


You want to be a leader who thrives. You can’t thrive if people don’t trust you. If you as a leader want the most ‘bang for your buck’ to strengthen trust in your relationships, focus on these seven things first:

Ask what you can give.

Leadership is not about you. Stop focusing on the skills you need, the gaps in your knowledge, your missing credential. Your people are over there right now, bucking at the bit, waiting to set the world on fire. Get in the trenches and help them.

Facilitate breakthrough conversations.

Tune in to misalignment and mixed signals. Untangle situations where people are working at cross-purposes. Help unearth misconceptions and untested assumptions. No one wants to waste their time and energy, and you can build trust through helping people conserve their most precious resources.

Let people know what they can count on.

No one expects you to have all the answers, and everyone knows that change is inevitable and difficult. But what they don’t accept is not knowing what’s going on, not understanding what’s expected of them, and not being certain that you’re on their side.

Provide whole person feedback.

Your poorest performer still has poignant gifts to bring, and your highest performer still has unproductive habits to address. They both deserve your gratitude and acknowledgment for their contributions. Instead of wielding feedback as a weapon, use it to genuinely support steps forward.

Draw the line against gossip.

Don’t participate in it and don’t let it slide. Help people learn to talk with, instead of about, one another when they have issues and concerns.

Speaking of mistakes…embrace yours!

I’ve learned there are key trust building behaviors leaders feel they practice far more often than they actually do. Number one among those behaviors? Admitting their own mistakes.

Know Thyself.

Trust is built behaviorally. Your best intentions aren’t enough. You’ve got to back up those intentions with how you show up

Do You Listen to Music While Working? Here’s What It Does to Your Brain

By Tom Popomaronis for inc.com

When the office is almost too much to stomach, music can deliver much needed relief. Before you press ‘play’, however, have a handle on when music will be most beneficial.

Learning = Stop

Learning requires your brain to analyze and remember. When music is on, your brain also has to process auditory data on top of the new material. Because of this multitasking, your brain can interpret the new information and facts improperly or associate them in odd ways. This can be amplified if the music has lyrics.

Noisy = Play

If your workspace is noisy, the brain will try to handle all the individual pieces of data in the noise. All that data processing takes energy you otherwise could use to focus on your job. A noisy workplace can also increase stress levels and negatively impact executive function and productivity. In this scenario, listening to music can block out the potentially overwhelming noise and keep you calm and focused.

Repetitive Job = Play

Various studies have indicated that people who listened to music while performing repetitive tasks performed faster and made fewer errors. Music you like releases feel-good neurotransmitters which can help you feel relaxed and happy and focus better.

New Music = Stop

When you listen to music that’s new to you, the activity involves an element of surprise of novelty. This can ultimately make the music more interesting or appealing than whatever other task you’re trying to do.