Time Saving Tips

by Andrea Drennen, CMCA | Find me on: LinkedIn

If you look at the needs of the typical community association manager, one thing stands out. CAM Managers need more time. Here are a couple of time saving tips and efficiency tricks that add up to real time you can use every day.


  • Copy common responses you write to signature blocks in your mail program. Then you can simply drop in a beautifully written reply without having to waste time rewriting it each time, or digging through old emails to copy and paste.
  • Don’t be afraid of Auto Reply in your email program. Use it when you need to go off-site, during busy season, when you’ll be in court, etc. People are very understanding of delays if they understand there is a reason for it.


  • Look into a Voice Mail to Email service for your office. This can be very helpful for the manager on the go.
  • Develop a hierarchy for who handles what issues. Instead of having homeowners call the manager directly, they should be directed to reception, who can route the call to accounting, or look up a quick piece of information.


  • Invest in web-based management tools that allow you to access your full community data from your smart phone, laptop, or tablet, no matter where you are. Having everything possible in electronic form puts all of the info you need at your fingertips at a moment’s notice.
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About CMCA ~ The Essential Credential

CAMICB is a more than 25 year old independent professional certification body responsible for developing and delivering the Certified Manager of Community Associations® (CMCA) examination. CAMICB awards and maintains the CMCA credential, recognized worldwide as a benchmark of professionalism in the field of common interest community management. The CMCA examination tests the knowledge, skills, and abilities required to perform effectively as a professional community association manager. CMCA credential holders attest to full compliance with the CMCA Standards of Professional Conduct, committing to ethical and informed execution of the duties of a professional manager. The CMCA credentialing program carries dual accreditation. The National Commission for Certifying Agencies (NCCA) accredits the CMCA program for meeting its U.S.-based standards for credentialing bodies. The ANSI National Accreditation Board (ANAB) accredits the CMCA program for meeting the stringent requirements of the ISO/IEC 17024 Standard, the international standards for certification bodies. The program's dual accreditation represents compliance with rigorous standards for developing, delivering, and maintaining a professional credentialing program. It underscores the strength and integrity of the CMCA credential. Privacy Policy: https://www.camicb.org/privacy-policy

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