Resolve a Failure

It takes guts for a leader to admit when he or she is wrong, and even more so in front of an underling because it implicates the boss is part of the problem.

But it is a necessary step when seeking to improve a failing situation. It reinforces the leader’s character. In this video, John Baldoni presents two questions that leaders need to ask themselves when things have gone wrong.

Resolve Failure

 

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