4 Ways to Improve Your E-mail

Harvardbusiness.org included four tips for improving e-mail. Consider the following before hitting the send button:

  • Include a call to action. Does your e-mail ask the reader to do anything—like participating in community activities, taking steps to ensure the safety of themselves and others in the community, or complying with rules and regulations? If not, why are you sending it?
  • Say it up front. Can the reader tell from the subject line and first sentence what you are writing about without going further? If not, why are you insisting that they guess?
  • Assume nothing. Are you relying on what the audience knows or what you think they ought to know concerning acronyms, terms or references rather than providing a simple explanation? Are you unintentionally hiding information your readers need to understand? If so, why do you want to surprise them later on?
  • Do the thinking. Does your e-mail include your considered opinion and options for readers to respond to? If not, why are you making them try to read your mind?

 

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About CMCA ~ The Essential Credential

CAMICB is a more than 25 year old independent professional certification body responsible for developing and delivering the Certified Manager of Community Associations® (CMCA) examination. CAMICB awards and maintains the CMCA credential, recognized worldwide as a benchmark of professionalism in the field of common interest community management. The CMCA examination tests the knowledge, skills, and abilities required to perform effectively as a professional community association manager. CMCA credential holders attest to full compliance with the CMCA Standards of Professional Conduct, committing to ethical and informed execution of the duties of a professional manager. The CMCA credentialing program carries dual accreditation. The National Commission for Certifying Agencies (NCCA) accredits the CMCA program for meeting its U.S.-based standards for credentialing bodies. The ANSI National Accreditation Board (ANAB) accredits the CMCA program for meeting the stringent requirements of the ISO/IEC 17024 Standard, the international standards for certification bodies. The program's dual accreditation represents compliance with rigorous standards for developing, delivering, and maintaining a professional credentialing program. It underscores the strength and integrity of the CMCA credential. Privacy Policy: https://www.camicb.org/privacy-policy