April 1 is just around the corner for those of you who still need CE credits for CMCA recertification. You’re in luck! CAI has created and launched the M-300: Ethics and the Community Manager.
This interactive, online course discusses the nature of ethics and how it applies to community management. Registrants will learn to apply CAI’s Professional Manager Code of Ethics, examine the fundamental ethical responsibilities of a professional manager, resolve potential conflicts of interest, identify the appropriate response to the potential receipt of gifts and other remuneration and accurately identify situations where disclosure is necessary. Topics include:
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Codes of ethics
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Duty of care and duty of loyalty
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Common ethical challenges faced by community managers
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Consequences of unethical behavior
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Ethical relationships with fellow managers, including competitors
The course is worth 6 CE credits. Check it out here. As always, you can find more continuing education opportunities on the NBC-CAM website.